Questions To Ask Your HVAC Technician

So you have your appointment coming up in a few days, and you want to make sure you make most of it? Great! Today we'll help you understand what type of questions you can ask your HVAC technician and answer the first main question: "Should You Ask a Question?" You and I may feel a bit silly asking a HVAC technician questions. But a

HVAC maintenance

Do you have an HVAC appointment coming up and want to make sure you ask the right questions?

HVAC technician performing maintenance on a wall-mounted air conditioning unit, emphasizing service quality and technical expertise.

So you have your appointment coming up in a few days, and you want to make sure you make most of it? Great!

Today we'll help you understand what type of questions you can ask your HVAC technician and answer the first main question:

"Should You Ask a Question?"

You and I may feel a bit silly asking a HVAC technician questions. But a professional should not mind you asking them questions. You can ask as many questions as you want. It's actually a great opportunity to learn about your system and find out how to operate it in a more effective way.

Here Are Some Questions To Ask:

  • What temperature should I set my thermostat on during the summer and winter?

This question has been a debate for decades, and families are not on one page for this specific question. So now is the time to improve your family bonding and get a confirmed acceptable temperature for each season as the weather changes.

  • How can I improve my indoor air quality?

Many families are allergic to dust and are sensitive to bad air quality. This is a crucial question to ask and get some advice from your HVAC technician. Many companies offer services that can help with air quality. The technician will likely be able to offer you a service on the spot or recommend one. If not, he may propose a DIY solution too.

  • What are the benefits of a maintenance plan with the company?

This question will not only get you an answer, but also you can gauge his skill set. If he is an experienced technician, he will come with plenty of benefits and logical answers to why you should hire a professional to do this job. Also, cons of doing things yourself and what harm it can cause to the system in the long run.

  • What are SEER ratings?

Yes, there are many resources over the Internet that explain what SEER is, how it affects your HVAC and how you calculate it. But that's just theoretical level knowledge. If you want to have a deeper look of what SEER rating is from a professional, that is the perfect time. Ask questions about it and listen to practical implications of SEER.

  • When should my next maintenance appointment be?

You should ask this last question just before he leaves. You must make sure you get a minimum of 2 maintenance appointments per year. This will make your HVAC in the best appropriate condition. Also, ask for recommendations based upon the overall check up of the HVAC system. Take note of the instructions and follow them before his next visit.

Many people hesitate to ask questions to their HVAC technicians!

As the article explains, there is nothing silly about asking whatever questions you may have. You own the system, and you are allowed to ask questions to understand it better.

Keep in mind that the article is just to show what kind of questions you can ask your technicians. Do not just copy and ask these, but try to mold them according to your own needs and problems. It's also a good idea to dedicate an hour or so before the visit to write down all your questions and problems

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    Been using them for years after the owner Kevin showed up so fast when our furnace went out one year. Been a fan since! Now, Danny is so great to work with, also. So friendly, knowledgable, fast. You guys are the best!

    Jessie M.

    Danny came out on a Saturday to diagnosis and fix my mom’s hvac unit.   He was able to quickly determine what the problem was and had all the parts to complete the repair right then.  His communication was clear and did a really good job helping us understand what caused the issue.  I would definitely recommend him and will be calling his company with any needs in the future. Thanks again!

    Michael R.

    Fantastic customer service! I had a furnace issue, called late morning and they fit me in for diagnostic right away. Technician was extremely knowledgable, walked me thru everything he found - unfortunately needed a new furnace (was 24 years old anyways), got it scheduled and installed within 24 hours as everything was in the warehouse (probably got lucky on what we needed). Overall excellent customer service, from scheduling to diagnostic, to installation. Highly recommend.

    Brad D.

    WOW! So impressed with so many aspects of this company. We had an animal die under the house in and could smell it coming out of the vents. When I called around, pest control was weeks out and Best Owner Direct was able to come the next day. Our technician, Danny was absolutely INCREDIBLE! Very professional, kind and made sure we had the problem taken care of the same day so we could breathe again! I look forward to continuing to work with them in the future for our HVAC needs.

    Todd & Tiffany F.

    Daniel was excellent, attentive to detail and committed to completing all tasks other installers overlooked. He worked tirelessly into the evening making sure everything was working properly with a water heather install, and he had a great attitude all along.

    Alma H.

    Excellent customer service, great communications answering all of our questions, left the site clean, and very respectful of our space within the house. Arranged to have someone come from the office later in the week to explain how the thermostat works.

    Vinod S.

    BOD is fast, efficient and affordable life save for my client who is purchasing a home with an old HVAC. Best Owner came quickly to help her asses the cost to replace it, and I will continue to recommend their services!

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